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How To: Alter Your Order Status
How To: Alter Your Order Status
Updated over 2 months ago

NOTE: This Feature is available to BBC Users ONLY

Once a job has been sent to an order and is accepted, it is locked for editing to prevent and accidental changes.

The drop-down menu does give you the opportunity to put an order into 'PENDING' or 'REVIEWED' MODE

PENDING STATUS

This keeps 'Editing Locked' but gives you an option to make notes on any changes that may be required

This allows you to make changes to the order and send them directly to your order entry team

The job's status is set to 'REVIEWED' and editing is now allowed

REVIEWED STATUS

This shows the job has been ordered but changes may have been made. Information regarding the changes is sorted in the 'Order Review Notes' created on the previous page and can be accessed by selecting 'READ REVIEW NOTES'

Once changes have been made, you can return the status to 'ACCEPTED' and the job will be locked

RETURNING A JOB TO PRE-ORDER STATUS

In some situations, a previously ordered job may be cancelled, to be ordered later. To prevent it sitting in 'PENDING' indefinitely. We can select the blank space above 'PENDING'

This will create a pop-up warning to confirm you want to remove its 'Order Status'

Once confirmed, the job returns to normal in the workspace, but the 'Job Status' needs to be altered as well

To do this, follow these steps:

  1. Select Edit Details

  2. Move down to 'Job Status'

  3. Select 'Ordered' and select your preference from the list

This option is particularly handy to keep track of the progress of your jobs

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